Theme Park Operation Management

In week 13, we had a lesson about how to manage the operations of our theme park. And very clearly we all agreed that managing a theme park operation is not an easy task because it involves many stages which includes before, during, and after the establishment of the theme park operation. I also understand that a successful theme park operation management system is eventually able to satisfy visitor’s needs and wants in a profitable way.

To manage the operations of my Space Theme Park, I will use the logistics system including Production, Procurement and Distribution, Maintenance, and Safety:

1. Production: The experiences which my Space Theme Park brings to visitors are unique in many different ways. We provide visitors with the golden opportunities to become professional astronauts and have memorable journeys which are good values for money. Beside quality, safety is also highly guaranteed with high technology control system and well-trained employees. Moreover, the Space Theme Park always aims to fulfill every guest’s requirements. With a variety of products and services present at every stage of the journeys, visitors have many options for their vacation during their visit to the Space Theme Park.

2. Procurement and Distribution: The supply and distribution process for every unit of the Space Theme Park is a complete circle which is run by itself. This means that the Space Theme Park has its own factories which produce the supply for the Space Theme Park. These factories will be a part of the Space Theme Park Complex and constructed on the Moon surface since the distance is closer that the Earth. As a result, the Theme Park doesn’t have to rely on outside suppliers and become more active with its procurement and distribution.

3. Maintenance: Safety issue is one the highest concerns of guests when they want to pay a visit to the Space Theme Park. Consequently, maintenance department is very important for the Theme Park secure. We will have robots specially designed for easy or dangerous maintenance tasks such as painting the outside of the Theme Park. Human beings are trained and examined carefully before they can become a maintenance employee so that the Space Theme Park facilities are always in the best quality.

4. Safety: As I already discussed above, safety concerns are always seriously considered since the survival of the Theme Park. Safety is stated very clearly in our mission statement for every single employee of the Theme Park to follow and act accordingly.

About the processes of the Space Theme Park which are needed to be documented, we will have specific procedures for every department and the whole Theme Park operation. For example, there is a standard instruction for the task of running the Space Elevator so that the staff at that unit only needs to follow the procedure to get the job done.

Last but not least, to assure the quality of the Space Theme Park, we are going to develop an evaluation system which consists of continuous checks and examinations of achievement and improvement of the Theme Park policies. If one policy is not appropriate or costly, we will remove it from the system and formulate a new one and continue to check for the improvement until it is effective.